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Shipping Information

Customer Order Policy

We sell to any customer over the age of 18 yrs. Please check with your doctor for any medical advice. Please contact your insurance company for any reimbursable items.


Our Shipping Policy
We  process all orders Monday - Friday. All orders that come in before our 4PM cut off time will ship out same-day.
Orders After 4PM will ship out the following business day.

For all Ossur/Techform items, please allow an extra day for processing (international only)

Shipping status:

NEW- Awaiting processing.

Processed Ready to Ship- Order has been processed by us and is awaiting tracking. Tracking is updated within 24 hrs M-F.
*Orders and tracking are not updated on the weekend.

International Shipping:

Customer is responsible for all Customs Duties on import.  Your country may charge a tax on imported items.